Textron AVIATION PROJECT MANAGER (CSR) in Valencia, Spain
AVIATION PROJECT MANAGER (CSR)
1.1Coordinate and communicate all aircraft issues with the customer.
2.Meets customer upon arrival, reviews work scope with Customer and add squawks as required during arrival debrief.
3.Define communications and discrepancy approval process with the Customer throughout visit.
4.Actively seeks upselling opportunities in the areas of maintenance, parts, warranty and other associated programs that provide value to the customer.
5.Markets Service Center capabilities to new and existing customers. Fosters a positive relationship between the customer and the Textron Aviation Service Center network.
6.In conjunction with Finance using iMRO, reviews program coverage and pricing. Build, review and approve or change Pro Forma invoice.
7.Responsible for communicating safety expectations of the Service Center.
8.Upon departure debrief, meet with Customer
9.Post-delivery follow-up with Customer.
10.Provides support to employees: Approve time and labor for all employees, conduct performance appraisals of employees where applicable, provide assistance to employees regarding employee relation issues, take disciplinary measures as required, when appropriate, investigate and work with management and staff to resolve issues, identify and coordinate training, monitor progress and provide continuous coaching and feedback.
11.Assure facility tools, equipment and ground-handling systems are properly utilized and cared for.
12.Uses technical expertise to guide technicians on specific jobs as required.
13.Seek solutions to unusual maintenance conditions through coordination with suppliers, Engineering, Technical Services and Field Service.
14.Attend and participate in management and employee meetings to communicate organizational objectives.
15.Prepare manpower forecasts and allocations, overtime scheduling, and other operational considerations.
Drive and resilience, overview, pay attention to details, fair judgement, multi-tasking, working under pressure, IT savy.
Planning and organizational skills.
Resources management skills.
Proven communication skills.
Strong client orientation.
Proven Leadership capabilities and team leading experience.
Several years of experience in A/C maintenance.
Bachelor’s degree required.
A&P/ EASA LMA License preferred.
Job Flight Operations
Primary Location Spain-Valencia
Recruiting Company Textron Aviation
Job Level Team Leader
Shift Third Shift
Req ID: 263759